Yes, through the Family Management feature, you can create wallet accounts for your children under 18, manage their balances, and set spending limits.
Yes, through the Family Management feature, you can create wallet accounts for your children under 18, manage their balances, and set spending limits.
Not necessarily. You can pay a friend, pay a merchant, and use the cash withdrawal service without being connected to the internet or logging into your account, by using the QR code payment feature available on the app’s pre-login screen.
No, you do not need to have a bank account to use Mahfazati services.
You can recharge your Mahfazati wallet balance through:
One of our authorized agents
The "Banky" app by Bank of Palestine
The "Mobile Bank" app by the Arab Islamic Bank
Cash deposit at ATMs using the Visa card issued through the app
No, you can only send and receive money within the State of Palestine, in accordance with the regulations of the Palestinian Monetary Authority.
The total maximum limits for e-wallets across all currencies are as follows:
Maximum wallet balance at any time: $4,000 or equivalent.
Maximum total for monthly payments and transfers: $4,000 or equivalent.
Monthly top-up limit: $4,000 or equivalent.
Monthly cash withdrawal limit: $1,000 or equivalent.
Electronically opened wallets can be loaded up to $300, used for purchases only.
From the app's home screen, tap on “Forgot Password” and enter the required information correctly to reset your password:
Not necessarily. You can pay a friend, pay a merchant, and use the cash withdrawal service without being connected to the internet or logging into your account, by using the QR code payment feature available on the app’s pre-login screen.
If you must do so, unfortunately, you'll need to contact customer support at 1700999666 to proceed with account cancellation.